Carolyn pic

Carolyn Stephens

Loan Operations Specialist

Results driven professional with 20+ years experience with various functions within Loan Operations.   Currently seeking a role where my years of experience can be leveraged to enhance value.  Control focused and detail oriented with an emphasis on accuracy and quality.   Strong problem solving and analytical skills with ability to multi-task in a high pressure environment.

(XXX)-XXX-XXXX

Toms River, NJ

LinkedIn Profile

TECHNICAL SKILLS

  • Loan IQ
  • Loan Closing
  • Loan Servicing
  • Loan Documentation
  • Microsoft Excel
  • Microsoft Word

WORK EXPERIENCE

      Jersey City, NJ

Associate Loan Closer

May 2014 - April 2022

  • Perform closing responsibilities for new and refinanced loans including syndicated, bilateral, agented, and participated deals.
  • Responsible for managing multi-billion dollar loan portfolio.
  • Review pre-closing documentation and approvals to ensure compliance with internal Bank and Credit policies.
  • Interact with loan officers, operations, borrowers, lenders, and legal counsel to gather all pertinent information in advance of loan closings.
  • Initial set up and maintenance of customer, deal, and facility information to ensure accuracy of loan attributes in Loan IQ.
  • Coordinate initial funding including verification of settlement instructions and funds flow.
  • Application of various fees (i.e. upfront, commitment, facility, agency) in coordination with the business unit, controllers, and Accounting Policy.
  • Assist team manager with special projects as needed (i.e. internal/external audits, system enhancement testing & implementation).

Associate Loan Servicer

July 2010 - May 2014

  • Process borrowing requests/payments which includes arranging for funding/breakfunding and setting rates.
  • Confirm rate and margin changes and monitor commitment limits and expiration dates.
  • Record daily loan rollovers/re-pricings and notify lenders.
  • Process interest and commitment fee payments and investigate any discrepancies.
  • Responsible for booking various types of loan transactions (i.e. Agented/Participated Facilities, Bankers Acceptances, Discount Receivables, and Non-Performing loans).
  • Assist team manager with such tasks as reviewals/approvals, cross training of staff, implementation of new procedures to workflow to minimize operational losses.
  • Provide manual reports to Traders and Treasury Back Office for bank positions due to lack of interface with Treasury in the Canada Branch.

     New York, NY

Assistant Vice President, Deal Administrator Agency Loan Operations

Apr 2000 - Jul 2010

  • Peform agency servicing responsibilities for syndicated loans - including processing borrowings, repricings, paydowns, interest, and fee payments (i.e. facility, letter of credit, amendment fees) in Loan IQ
  • Coordinate and record the settlement of primary syndication and secondary trades through Clearpar
  • Perform a full range of operational support functions for a portfolio of challenging deals including deals in various stages of bankruptcy, restructuring, and distress
  • Customer service responsibilities including responding to inquiries from borrowers, lenders, relationship managers, credit risk, controllers, and internal/external auditors
  • Disseminate financial statements to the Bank Group via intralinks
  • Reconcile and resolve cash breaks related to the portfolio's cash activity
  • Review and approve transactions and train and monitor development of junior team members
  • Participate in various projects including testing of Loan IQ enhancements
  • Cross train with other areas of Loan Operations including Loan Closing and Par Loan Trading

Money Market Senior Treasury Operations Specialist

Jan 1994 - Apr 2000

  • Verify traders daily input of time deposit and placement through Lighthouse interface and IBIS system
  • Monitor daily incoming/outgoing funds and release Money Market foreign currency swifts and USD payments through Intranet system
  • Validate back office input accuracy to ensure end of day closing is clear of trade exceptions from Lighthouse and IBIS system
  • Reconcile Nostro/suspense accounts daily and monthly/quarterly reconciliation of interest bearing from IBIS system to the General Ledger (Fed Funds, Euro Dollars, Certificate of Deposit and other securities)
  • Process CS Toronto trade settlements, confirmations and reconciliations of foreign and domestic securities into OBS system
  • Responsible for all trade settlements in Repo/Rev Repo and process trading securities into NTPA system
  • Instruct custodian bank of various accounts via PC terminal and review bank reports to ensure trading process
  • Generate daily reports regarding profit/loss result and reconcile settlement problem with traders

Banque Francaise du Commerce Exterior     New York, NY

Money Market Funds Control Specialist

Apr 1989 - Dec 1993

  • Reconcile statement for open position and margin
  • Confirm the daily trading equity with traders
  • Responsible for the money position (Federal Funds, Chips and Fedwire) and selling excess funds in the absence of the traders
  • Process time deposits and placement including incoding, verification and broker confirmation
  • Check daily reports and deals for accuracy of input into the Midas system
  • Responsible for processing Futures, Options (Euro dollar and T/Bond)
  • Run end of day reports which include the broker activity and Purchase/Sales closing portfolio position
  • Prepare the reconciliation and consolidation of inter branches (I.B.F, GCI, and NY branches)
  • Responsible for the issuance of Commercial Paper for the bank US Finance Corporation and its manual booking to the General Ledger

EDUCATION

B.S. Political Science & Government

Hunter College, New York, NY

1983-1988